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Habitania Throws & Blankets
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Shipping Policy

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Last Updated: October 23, 2026

Thank you for visiting and shopping at Habitania. We specialize in premium blankets, throws, and soft home textiles designed to bring warmth, comfort, and refined texture to your home. This Shipping Policy details our handling procedures, transit timelines, delivery methods, and order conditions for all purchases placed on Habitania.us.

Order Processing Time

Every blanket order undergoes a comprehensive inspection for stitching precision, fabric quality, and clean protective packaging prior to dispatch:

  • Processing Window: Orders are typically processed, packed, and handed over to carriers within 1 to 2 business days (Monday through Friday, excluding weekends and official U.S. federal holidays).

  • Order Cut-Off Time: Our daily order cut-off time is 5:00 PM Eastern Time (ET). Orders placed after 5:00 PM ET or over weekends will begin processing on the following business day.

Shipping Rates and Delivery Estimates

We provide Free Standard Ground Shipping on all blanket orders delivered within the contiguous United States. There are no minimum purchase requirements or hidden packaging surcharges applied at checkout.

  • Order Processing Time: 1 to 2 business days

  • Estimated Transit Time: 3 to 5 business days

  • Total Estimated Delivery Time: 5 to 8 business days

  • Shipping Fee: Free on all orders

Please note: Transit timelines are realistic estimates provided by our logistics carriers. Severe weather conditions, peak seasonal shipping volumes, or local courier service disruptions may occasionally cause slight delivery delays.

Fulfillment Methods & Delivery Guidelines

All blankets and textile orders are fulfilled using established domestic parcel carriers:

  • Carriers: Shipments are handled via FedEx Ground, UPS Ground, or USPS Priority Mail.

  • Delivery Procedure: Parcels are delivered directly to your doorstep, front porch, residential entryway, apartment mailroom, or secure package locker without requiring a scheduled delivery appointment or signature upon delivery.

  • Protective Packaging: Our blankets are enclosed in heavy-duty, moisture-resistant protective inner packaging before being placed in durable cartons or weather-resistant outer poly mailers to ensure they arrive clean, dry, and fresh.

Shipping Coverage and Exclusions

We currently provide shipping services exclusively within the contiguous United States (the lower 48 states).

Due to carrier routing restrictions and transit limitations, we do not ship to:

  • P.O. Boxes

  • APO, FPO, or DPO military addresses

  • Alaska, Hawaii, Puerto Rico, Guam, and other U.S. overseas territories

  • International destinations outside the United States

Shipment Confirmation & Order Tracking

Once your order has been packed and scanned into the courier network, you will receive an automated shipment confirmation email containing your tracking number and carrier tracking link.

Please allow 24 to 48 hours for the carrier system to update movement scans and display your scheduled delivery date.

Address Corrections and Order Cancellations

Please review your delivery address, unit or apartment number, and recipient contact details carefully prior to submitting your order:

  • If you need to make changes to your delivery address, please contact our customer support team within 12 hours of placing your order.

  • Once an order has entered warehouse fulfillment or has been picked up by the courier, address adjustments or order cancellations cannot be processed.

  • Re-routing charges, address correction fees, or return-to-sender carrier fees resulting from incorrect shipping information entered at checkout will be the customer's responsibility.

Damaged, Defective, or Lost Shipments

We take exceptional care packaging our blankets, but transit handling incidents can occasionally happen:

  • Visible Outer Packaging Damage: If a package arrives visibly torn, wet, or punctured, please take clear photos before opening.

  • Damaged or Defective Blankets Upon Unboxing: If you discover fabric snags, broken edge seams, textile blemishes, or an incorrect item upon unboxing, contact our support team within 48 hours of delivery at support@habitania.us. Please provide:

    1. Your original Order Number.

    2. Clear photographs of the exterior mailer and shipping label.

    3. Clear photographs showing the fabric defect or damage.

  • Our support team will review your submission within 1 to 2 business days and coordinate an expedited replacement blanket at zero additional cost to you.

  • Tracking Shows Delivered but Not Received: If tracking confirms delivery but you cannot locate your package, please check around your porch, side entryway, garage, building mailroom, or verify with household members or neighbors. If the package cannot be located after 24 hours, contact us immediately so we can file an official carrier trace.

Contact Information

If you have any questions regarding your blanket order, parcel tracking, or delivery timelines, please contact our customer care team:

  • Brand Name: Habitania

  • Website: Habitania.us

  • Business Address: 1120 Curtiss Dr, Garner, NC 27529-2864, United States

  • Customer Support Phone: +1 919-480-7200

  • Customer Support Email: support@habitania.us

  • Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time / ET)